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Optimizing shpping company operations using business process modelling

雑誌名 Maritime policy & management
出版社 Taylor ＆ Francis
巻号 Vol.32 No.4
筆者・編者・翻訳者 D. V. Lyridis, T. Fyrvik, G. N. Kapetanis, N. Ventikos, P. Anaxagorou, E. Uthaug, H. N. Psaraftis
記事概要

Introduction
Establishing the business process model
Application of the process modelling (PM) methodology to a shipping company
Quantitative assessment of the operations - suggestions for improvements
Implementation of the improvements
Summary and conclusions

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