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Do port security quality and service quality influence customer satisfaction and loyalty?

雑誌名 Maritime policy & management
出版社 Taylor ＆ Francis
巻号 Vol.43 No.5-6
筆者・編者・翻訳者 Chia-Hsun Chang, Vinh V. Thai
記事概要

Introduction
Backgroung of Kaohsiung Port and port security in Taiwan
Literature review
Research methodology
Data analysis and findings
Discussion and conclusion

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